Disabled Passengers and Passengers with Limited Mobility • BusCenter: Viaggi in Bus in Italia - Prenota viaggi low cost

Disabled Passengers and Passengers with Limited Mobility

In order to guarantee the transport rights of disabled passengers and passengers with limited mobility, Bus Center S.R.L. and Interbus In S.P.A, in conformity with European Union regulation, Capo III n.181/2011 art. 11, have established non-discriminatory access conditions for the transport of disabled passengers and passengers with limited mobility, based on the national and international legislation for their security.

You can find these conditions reported in the following EU directives.

Disabled passengers and passengers with limited mobility can request information about the journey and transport condition, calling our call centre at 06-92935709, or sending an email to info@buscenter.it.

To allow Bus Centre S.R.L and Interbus In S.P.A to respect obligations according to previously mentioned legislation, we suggest to call before booking to give the necessary information regarding what conditions we can or cannot accommodate.

In Italy, the organisation responsible for the application of EU Regulation n.181/2011 is the Autorità di Regolazione dei Trasporti. If Bus Centre S.R.L and Interbus In S.P.A violate the rights outlined in European regulations, the passenger has the right to make a second instance claim with the Autorità di Regolazione dei Trasporti if unsatisfied Bus Centre S.R.L and Interbus In S.P.A response to the first claim. You can contact the Autorità di Regolazione dei Trasporti through sending a registered mail to the address Via Nizza 230, 10126 – Torino, or sending an email to one of the below addresses:

 

Alternatively, you can use the appropriate electronic access (SiTe), which can be found on www.autorita-trasporti.it.

Gentile Passeggero,

se sei diretto in Sicilia, e non sei residente o domiciliato nell’isola, puoi entrarvi solo se ti sei preventivamente registrato sul sito www.siciliasicura.com  compilando l'apposito modulo informatico. Puoi farlo anche scaricando gratuitamente sul tuo smartphone l'APP Sicilia SiCura. Per qualsiasi informazione sul Protocollo Sicilia SiCura, o per ricevere assistenza, contatta il numero verde 800 45 87 87 della Protezione Civile della Presidenza della Regione Siciliana. Ti ringraziamo per la collaborazione e

 Ti auguriamo Buon viaggio

 (Ordinanza del Presidente della Regione Siciliana n. 24 del 6.6.2020)