If you are wheel chair user or require a special assistance please send us an email at firstname.lastname@example.org with your name and date you intend to travel.
We recommend you let us know what you require at least 36 hours before you intend to travel with us (wherever possible). We will then advise you what assistance we can provide at each stage of your journey, dependent upon those locations where we have our own staff and those where we do not. The more information we have about your requirements, the better prepared we will be to meet your needs when you travel with us.
If you are travelling in less than 36hrs please call our Customer Service Centre on 0039 06 92 93 57 09 from overseas. We are open 08:00 – 00:59 7 days a week.